![Customer experience management / Industrial engineering / Quality control / Quality management / Service quality / Service innovation / Service / Customer service / Service delivery platform / Business / Marketing / Economics Customer experience management / Industrial engineering / Quality control / Quality management / Service quality / Service innovation / Service / Customer service / Service delivery platform / Business / Marketing / Economics](/pdf-icon.png) Date: 2012-02-15 11:58:18Customer experience management Industrial engineering Quality control Quality management Service quality Service innovation Service Customer service Service delivery platform Business Marketing Economics | | Table of Contents < TOC o "2-3" t "Title,1" >PART 1 — INTRODUCTION < PAGEREF _Toc518185880 h >1 What are service standards? < PAGEREF _Toc518185881 h >2 Principles in developing service standards < PAGEREF _Toc51818588Add to Reading ListSource URL: www.tbs-sct.gc.caDownload Document from Source Website File Size: 219,15 KBShare Document on Facebook
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