France / United States / Canada / United Kingdom / /
Currency
USD / /
IndustryTerm
continuous improvement systems / food producers / transportation / information to management so that services / food processors / improved services / food prices / public services / insurance plans / complaint systems / food inspection process / regulatory and purchasing services / food / internal services / federal services / direct services / government services / priced food / departmental information systems / unemployment insurance / management tool / to identified services / similar services / /
Organization
Citizen's Charter Complaints Task Force / Assessing Service / Treasury Board Secretariat / Line Managers and Assessing Service / Canada's Public Service / PS2000 Task Force on Service / Treasury Board of Canada / Brian Marson Vice Principal Canadian Centre for Management Development Increasingly / Service Standards Service / Quality and Affordable Service for Canadians / Organization for Economic Cooperation and Development / Government of Canada / PS2000 Service / Federal Government / Passport Office / Affordable Service for Canadians / Canadian Centre for Management Development / office of the Comptroller General / Public Task Force Report Service / Public Sector Public Service / Citizen’s Charter Complaints Task Force / Implementing Service Standards Service / Quality Service / /
Person
John Manion / Marcel Massé / Bill Clinton / Brian Marson / John Major / /
Table of Contents < TOC o "2-3" t "Title,1" >PART 1 — INTRODUCTION < PAGEREF _Toc518185880 h >1 What are service standards? < PAGEREF _Toc518185881 h >2 Principles in developing service standards < PAGEREF _Toc51818588