Enhancing the Self-Service Experience An Extract from IVR Improvement Strategies 2008, A new research report published by the Ascent Group, Inc. IVR Integrated Voice Response (IVR) is the most widely used call center tec

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Date: 2009-12-23 13:13:41 Electronics Automated attendant Call Control eXtensible Markup Language Voice-mail Automatic call distributor Voice portal Plum Voice Dialed Number Identification Service Telephony Electronic engineering Interactive voice response		Enhancing the Self-Service Experience An Extract from IVR Improvement Strategies 2008, A new research report published by the Ascent Group, Inc. IVR Integrated Voice Response (IVR) is the most widely used call center tec Document is deleted from original location. Use the Download Button below to download from the Web Archive. Download Document from Web Archive File Size: 186,54 KB

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