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Winning in industrial service: The hallmarks of a service champion By Oliver Straehle, Pascal Roth and Christoph Herr The authors would like to thank those who participated in the Bain Service Benchmarking Study, as wel
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Document Date: 2016-04-19 14:44:52
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Winning in industrial service: The hallmarks of a service champion By Oliver Straehle, Pascal Roth and Christoph Herr The authors would like to thank those who participated in the Bain Service Benchmarking Study, as wel