Case Study Kabel Deutschland Company Overview Kabel Deutschland (KD) is one of Germany’s largest cable operators, offering its customers digital, high

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Date: 2013-07-09 17:38:46 Telephony Call centre Marketing Information technology management Microsoft Customer Care Framework Customer experience management Jacada Business software Computer telephony integration		Case Study Kabel Deutschland Company Overview Kabel Deutschland (KD) is one of Germany’s largest cable operators, offering its customers digital, high Add to Reading List Source URL: www.jacada.com Download Document from Source Website File Size: 321,82 KB Share Document on Facebook