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Telephony / Call centre / Marketing / Information technology management / Microsoft Customer Care Framework / Customer experience management / Jacada / Business software / Computer telephony integration


Case Study Kabel Deutschland Company Overview Kabel Deutschland (KD) is one of Germany’s largest cable operators, offering its customers digital, high
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Document Date: 2013-07-09 17:38:46

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Company

Citrix / Case Study Kabel Deutschland Company Overview Kabel Deutschland / Interfaces Integration Solutions Jacada Products Utilized KD / Roles / Permissions Managed / /

Country

Germany / /

IndustryTerm

Web Services Automation / broadband Internet / cable operator / cable operators / cable networks / web services / sessions Web Applications / /

ProgrammingLanguage

EC / XML / /

TVStation

Kbit / /

Technology

SOA / XML / CRM system / broadband / Pay TV / CRM / AJAX / /

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