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Smartphones / Electronics / Automatic call distributor / Call centre / Anglicare / Samsung / Skills-based routing / Interactive voice response / Computer telephony integration / Telephony / Electronic engineering
Date: 2013-06-06 10:24:38
Smartphones
Electronics
Automatic call distributor
Call centre
Anglicare
Samsung
Skills-based routing
Interactive voice response
Computer telephony integration
Telephony
Electronic engineering

Samsung Case Study Anglicare Tasmania Not-for-profit Contact Centre up and running with Samsung A new stream-lined Samsung system is helping Anglicare Tasmania to deliver financial counselling that is responsive and prof

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