Back to Results
First PageMeta Content
Smartphones / Electronics / Automatic call distributor / Call centre / Anglicare / Samsung / Skills-based routing / Interactive voice response / Computer telephony integration / Telephony / Electronic engineering


Samsung Case Study Anglicare Tasmania Not-for-profit Contact Centre up and running with Samsung A new stream-lined Samsung system is helping Anglicare Tasmania to deliver financial counselling that is responsive and prof
Add to Reading List

Document Date: 2013-06-06 10:24:38

Open Document

File Size: 300,96 KB

Share Result on Facebook

City

Devonport / /

Company

Jeanneret Electrical Challenge Technologies / Anglicare Tasmania / Jeanneret Electrical Technologies / Samsung / Snapshot Solution Client Anglicare Tasmania / ICT / /

Country

Australia / /

Event

Business Partnership / Bankruptcy / /

Holiday

Commonwealth Day / /

IndustryTerm

software working / telephone counselling service / energy needs / web-based platform / software counsellors / web browser / self-service applications / software installation / finance / communications supplier / telecommunications proficiency / relief services / /

OperatingSystem

Microsoft Windows / /

Organization

Samsung Case Study Anglicare Tasmania Not-for-profit Contact Centre / Federal Department of Families / Housing / Community Services and Indigenous Affairs Three / Contact Centre / Samsung Contact Centre / /

Person

Rob Hidding / /

Position

Locations Head Office / Manager / counsellor / /

ProvinceOrState

Tasmania / /

Technology

VPN / Smartphone / Interactive Voice Response system / Quality of Service / /

SocialTag