software working / telephone counselling service / energy needs / web-based platform / software counsellors / web browser / self-service applications / software installation / finance / communications supplier / telecommunications proficiency / relief services / /
OperatingSystem
Microsoft Windows / /
Organization
Samsung Case Study Anglicare Tasmania Not-for-profit Contact Centre / Federal Department of Families / Housing / Community Services and Indigenous Affairs Three / Contact Centre / Samsung Contact Centre / /
Person
Rob Hidding / /
Position
Locations Head Office / Manager / counsellor / /
ProvinceOrState
Tasmania / /
Technology
VPN / Smartphone / Interactive Voice Response system / Quality of Service / /