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Interactive voice response / Virtual queue / Dialed Number Identification Service / Noble Systems Corporation / Skills-based routing / Screen pop / Voice-mail / Call centre / IP PBX / Telephony / Electronic engineering / Electronics
Date: 2010-08-04 10:17:02
Interactive voice response
Virtual queue
Dialed Number Identification Service
Noble Systems Corporation
Skills-based routing
Screen pop
Voice-mail
Call centre
IP PBX
Telephony
Electronic engineering
Electronics

ACD Inbound Contact Management The Noble ® ACD provides a unified solution for managing multi-media inbound communications within a universal queue. Our ACD uses skills-based routing to effectively manage inbound calls,

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